Published (all files below are in pdf format) A New Approach to Customer Presentations Considerations When Planning New Product Launches Developing a Marketing Plan of Attack Checklist Dont Slow Down on Marketing Even When Business is Good Effective Radio Advertising Programs High Impact Yellow Pages Advertising Recruiting and Retaining a Dependable Work Force Smart Irrigation Month Marketing Tips for Contractors Using Yield Management Principals in Pricing Closing The Sale Use Customer Surveys to Obtain Valuable Feedback Retooling Your Marketing Strategy for a Slower Economy Managing Your Marketing Budget in an Economic Downturn Managing Your Customer Database Effectively Mistaken Identity: Does Your Brand Reflect the Real You? It Pays to Know Your Competition Using Offers to Improve Response Rates in Ads